KT102002 MUK Rev 3 01/15
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0344 871 0944
Spare Parts 0344 873 0710
Republic of Ireland 1800 409 119
our standard one year guarantee is extended for an
additional 12 months when you register the product within
28 days of purchase with Morphy Richards. If you do not
egister the product with Morphy Richards within 28 days,
our product is guaranteed for 1 year. To validate your 2
ear guarantee register with us online at
Or call our customer registration line
K 0344 871 0242
IRE 1800 409 119
N.B. Each qualifying product needs to be registered with
orphy Richards individually.
Please note that the 2 year guarantee is only available in
the UK and Ireland. Please refer to the one year guarantee
for more information.
It is important to retain the retailer’s receipt as proof of
purchase. Staple your receipt to this back cover for future
Please quote the following information if the product
develops a fault. These numbers can be found on the base
of the product.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase, it should
be returned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 12 months of
original purchase, you should contact the Helpline number
quoting Model number and Serial number on the product,
or write to Morphy Richards at the address shown.
You may be asked to return a copy of proof of purchase.
Subject to the exclusions set out below (see Exclusions),
the faulty appliance will then be repaired or replaced as
appropriate and dispatched usually within 7 working days
If, for any reason, this item is replaced or repaired during
the 1 year guarantee period, the guarantee on the new
item will be calculated from original purchase date.
Therefore it is vital to retain your original till receipt or
invoice to indicate the date of initial purchase.
To qualify for the 1 year guarantee, the appliance must
have been used according to the instructions supplied.
For example, crumb trays should have been emptied
Morphy Richards shall not be liable to replace or repair the
oods under the terms of the guarantee where:
1 The fault has been caused or is attributable to accidental
use, misuse, negligent use or used contrary to the
anufacturer’s recommendations or where the fault has
een caused by power surges or damage caused in
he appliance has been used on a voltage supply other
han that stamped on the products.
3 Repairs have been attempted by persons other than our
service staff (or authorised dealer).
he appliance has been used for hire purposes or non
he appliance is second hand.
orphy Richards reserves the right not to carry out any
ype of servicing under the guarantee at its discretion
7 Plastic filters for all Morphy Richards kettles and coffee
makers are not covered by the guarantee.
8 Batteries and damage from leakage are not covered by
• This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered
as an additional benefit and does not affect your statutory
rights as a consumer. Morphy Richards products are
intended for household use only. See usage limitations
within the location safety instructions.
Morphy Richards has a policy of continuous improvement
in product quality and design. The company, therefore
reserves the right to change the specification of
its models at any time.
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not be
disposed of with household waste.
Please recycle where facilities exist. Check with
your Local Authority or retailer for
recycling advice in your country
Registering your 2 year
Your 1 year guarantee
IF YOU ARE HAVING A PROBLEM
WITH ONE OF OUR PRODUCTS, CALL
UK: 0344 871 0944
EIRE: 1800 409 119
SPARES: 0344 873 0710